Careers - Gorilla Logic


Talent Acquisition Operations Manager
Medellin, Colombia or San Jose, Costa Rica or US Remote
Gorilla HQ

Talent Acquisition Business Operations Manager

About Us

Gorilla Logic's Nearshore and US-based Agile Gorillas help Fortune 500 and SMB companies extend the benefits of business agility to large scale and distributed environments. Our custom-built Agile teams successfully align processes and technology to drive innovation, profitability and growth. We bring unparalleled expertise in the delivery of full-stack web, mobile and enterprise apps.

Gorilla Logic's Colorado headquarters and nearshore development centers in San José, Costa Rica and Medellín, Colombia come together to build high-performant, integrated teams based on top-quality talent. These highly-collaborative Gorillas work with our clients’ existing processes and work schedules to deliver game-changing results on their most critical projects.

What are we looking for? 

We are looking for a Talent Acquisition Business Operations Manager with a large operational focus to join our awesome team! This person will work closely with stakeholders across Gorilla Logic as well as working collaboratively with our Talent Operations team.  You need to have a solid foundation of program management experience which ensures your ability to anticipate, plan, schedule, allocate, juggle, communicate & deftly collaborate with a cross-section of demanding stakeholders.  We are also seeking someone extremely savvy in working with data and analytics to drive proactive decision making and recruiting funnel metrics management.

  • Full-time employment with Gorilla Logic
  • This role works remotely and can be based in the Continental US, Costa Rica or Colombia.
  • This will also be able to work out of our modern offices in Broomfield Colorado, San José, (CR) or Medellín (CO) for group meetings & training, on occasion and as appropriate .
  • Position available to start ASAP; Flexible for two-week notice
  • Fun environment, flexible work schedule and great benefits!

What you can expect from us? 

A fast-paced but thoroughly enjoyable team and environment, that is dog friendly (when we’re able to go back into our newly refurbished offices), and we have everything from musical instruments to regular team lunches. For those that prefer a home environment, this position can be 100% remote. We are growing incredibly fast, and currently have a lot of growth in Costa Rica, Colombia and Colorado, US.

What do we need from you? 

We are going through transformation in the talent side of the business, so bring your ideas and be open to changing landscapes. We ultimately need a professional, self-motivated, fast-moving and detail-oriented Business Operations Professional to help us build out the engine for hiring an exceptional troop of Gorillas.


  • Process Management
    • Be the single "Go-To" recruiting process point of contact, with hands-on knowledge for department level process flow execution.
    • Responsible for helping to define and maintain an efficient cross-functional process across the full lifecycle of talent acquisition including qualifying, technical screening, salary negotiations, and hiring of leading technical talent
    • Document clear process flow diagrams
  • Process Problem-Solving
    • Work with leadership to define problem statements and dig deep to find true root causes and propose elegant solutions via technology, work flows, escalation paths, policy definition, role definition and/or org changes, communications, training, etc
  • Applicant Tracking System Management
    • Translate recruiting stakeholder needs and process problem solve ideas into business requirements for tools, partnering tightly with the IT System Architect to optimize process automation.
    • Implement new systems and processes to aid in the delivery of a strong ATS solution.
  • Data Management
    • Enforce cross-functional data entry and process compliance
    • Responsible for candidate data management within our Applicant Tracking System to ensure accuracy and consistency of our data integrity.
    • Be the business requirements owner for IT to ensure governance and data integrity of job descriptions, the tracking of candidate skills, and client placement requirements.  
    • Ensure the quality of the data, so the IT systems and tools can do their job to accurately help align supply vs demand.
  • Program Management & Change Management
    • Manage major programmatic efforts and lead change management for any process & tool related changes, driving training back into the recruiting team.
  • Operational Business Intelligence
    • Analyze business critical dashboard data and predictive analytics.
    • Support department ops review preparation and follow-up

Fundamental Requirements: 

  • 6+ years of experience in a similar role within a Talent Acquisition and/or HR function.
  • Complex cross-functional project management / program management and/or business operations experience
  • Process-oriented mindset with the ability to manage and track every step of a complex process and its associated KPI’s.
  • Highly proficient analyzing data, metrics and predictive analytics and using it to drive actionable plans.
  • Strong leadership skills and ability to win the hearts and minds of others when implementing change.
  • Completely literate in both speaking and writing English.

Additional Expectations:

  • Excellent time management skills and ability to handle multiple projects/tasks simultaneously.
  • Strong collaboration and facilitation capabilities
  • Extremely technology savvy and data-driven
  • Experience working in a high-pressure, fast-paced, team-oriented environment.

Bonus Skills

  • Experience within professional services or consulting organizations.
  • Experience across multiple ATS, CRM and other recruiting tools.
  • Spanish fluency is a plus 

Gorilla Logic is proud to be an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.

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Apply for the Talent Acquisition Operations Manager position

While we may not currently have an open role that fits your skill set, we encourage you to submit your resume and begin our technical testing process!

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